FAQs

1. How can I contact you?

You can contact us by sending an email to multitechiesofficial@gmail.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique products at competitive prices.

3. Can I get a refund on my product?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return and refund within 30 days of receiving the item. Please refer to our refund policy for more details.

4. How long does shipping take?

Shipping times may vary depending on the product and your location. Generally, our products are delivered within 7-20 business days. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, please note that there may be some restrictions and additional customs fees or import duties imposed by your country. It is the buyer's responsibility to check and comply with their local customs regulations.

6. Can I track my order?

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

7. What payment methods do you accept?

We accept payment through major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

8. Are your products covered by a warranty?

Yes, our products are covered by a manufacturer's warranty. The duration and coverage of the warranty may vary depending on the product. Please refer to the product description or contact us for more information about the warranty.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us with the details of your order, and we will provide you with a customized quote.

10. How can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at multitechiesofficial@gmail.com. Please refer to our full refund policy for more information.